Privacy policy

This privacy policy describes how Muscle Sauce collects and uses information about visitors of our website and customers of our products, by using our website you agree to the collection and use of information in accordance with this privacy policy

1. The information we collect

We collect the personal information you provide to us (your name, your email address, your billing address, your shipping address, your phone number, your payment information and any other details you choose to provide when you make a purchase or contact us)

We automatically collect certain details about your use of our website (your IP address, your browser type, your operating system, your device information, the referring URLs, the pages viewed and the date and time of your visit)

We use cookies, web beacons and other similar technologies to collect information about your interactions with our website

You may adjust your browser settings to refuse cookies or to alert you when cookies are being sent (if you choose to do so, some parts of our website may not function properly)

2. Our usage of the collected information

We use the information we collect to

  • process and fulfill orders, send order confirmations, invoices and shipping notifications

  • communicate with you regarding our products and events

  • answer questions and provide customer service

  • improve our website, products and customer experience

  • analyse the usage of our website to better understand how users interact with our website

3. Service providers

We may share your information with service providers (third-party companies and individuals that facilitate our services), business transfers (your information is transferred as part of a business transfer) and legal requirements

4. Data security

We take reasonable measures to protect your information, no internet transmission or electronic storage method is 100% secure and we cannot guarantee absolute security

5. Retention of personal information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy

6. Your choices

You may opt out of receiving marketing emails by following the unsubscribe instructions provided in those emails or by contacting us directly, you may request access to your personal information or request a change by contacting us

7. Children’s privacy

Our website is not intended for individuals under the age of 13, we do not knowingly collect personal information from children under the age of 13 and if you believe we have collected such information, please do not hesitate to contact us so that we can take the necessary steps

8. Third-party links

Our website may contain links to third-party websites, we are not responsible for the content of these third-party websites